Understand
Understand the context
Understand markets, customers and the front line of work.
InfoCheetah · Building the Intelligence Behind Business
Making business run
smarter & more efficiently
InfoCheetah builds AI business software for brand, marketing and support teams — turning market signals, customer conversations and daily operations into clear next actions.
Our Thesis
Software shouldn’t just record work.
It should understand context and move results forward.
The last generation of business software digitized work. We believe the next stage is software that understands what is happening — connecting data and interactions, supporting judgment, and turning insight into the next action.
Connect
Connect the signals
Bring scattered data and interactions together.
Move
Move business forward
Turn insight into an actionable next step.
Built from Real Work
We don’t start from feature lists.
We start from the front line of work.
We go deep into real business workflows to find the repetitive, scattered, easy-to-miss work, and turn it into products people actually use every day — we ourselves are heavy users of every system we build.
Product Portfolio
Products built for real business problems,
and built to keep evolving
We don’t build software to fill categories. We build it where business can work better.
INFLUENCE INTELLIGENCE
Post campaigns, match the right creators
Brands post campaigns, creators apply, AI recommends the right people — from kickoff to results, in one flow.
- Recommendations by topic, performance and budget — not the same list every time
- Applications, review, delivery and results tracked in one place
- Plus: 30-second social health checks and weekly local competitor reports
For: brand marketing · local businesses
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CONVERSATION INTELLIGENCE
Turn scattered customer conversations into trackable work
Messages from four channels land in one place — each becomes a task with an owner and a status, and it only clears when it’s done.
- Every message has a status and an owner — no more “I thought you replied”
- AI drafts replies to common questions with sources; you approve before sending
- Managers see daily: what’s left, response times, who’s on it
For: service businesses · support teams
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Coming Soon
COMING NEXT
Our third product is on its way
We’re building our next product. Until launch, we’re keeping it under wraps.
Stay tuned
Our portfolio continues to grow wherever software can make business work better.
Customer Outcomes
Changes you can see,
from real deployments
From four scattered inboxes to one trackable flow
Local service team · LeapReply deployment · LINE + Instagram + Facebook + web chat
Before: messages scattered across four platforms, lost after one scroll; two people each assumed the other would reply — nobody did.
After: every message has a status, an owner and a handling time, and it only leaves the queue when it’s done.
“We used to assume someone would reply. Now we see exactly how many are left, every day.”
Service team · early adopters
Our own support team is our heaviest user
InfoCheetah · support ops for all three products · used daily
Before: support messages for KOL Agent and our other in-house services were scattered across platforms — too many to keep up with, and we really did miss customers.
After: all customer-facing messages for our three products now flow through LeapReply, and we validate the product from the user’s seat every day.
Deployments are expanding. We don’t publish named cases without consent — verified customer outcomes will be listed here as they become public.
In our customers' own words
Excerpts from what customers told us in LINE conversations — industry shown, store names withheld.
How We Build
Enterprise-grade reliability,
startup speed
These four principles aren’t adjectives — each can be verified on our Quality & Trust page: how we test, what we test, and the results.
- 01 Human-controlled AI AI provides judgment and drafts; people confirm the decisions that matter. Sending is always your call.
- 02 Sources before answers Replies and insights always cite sources; with no reliable basis, the AI hands off to a human instead of guessing.
- 03 Security by design Full tenant isolation, access control, encrypted credentials and daily backups — in the architecture from day one.
- 04 Built and operated by us We build it, run it and use it ourselves — product responsibility is never outsourced.
What does “with sources” mean?
An example: a customer asks on LINE, “Are you open Sundays? Can I bring my dog?” The system doesn’t let the AI improvise — it searches the material you provided first, answers only when it finds one, and cites exactly which passage it came from.
You see the sources alongside the draft, and you decide whether to send. So even with AI writing the draft, the error rate stays under control.
Customer asks:
“Are you open on Sundays? Can I bring my dog?”
Open Sundays 11:00–20:00. Pets welcome — please keep dogs on a leash indoors.
Source: website · opening hours
Source: website · pet policy
When no source is found
Handed to a human
Product Validation
154statements fact-checked line by lineCompetitor reports traced to sources — 0 mismatches
5,000consecutive requests, load-testedPre-launch testing — 0 failed requests
99.8%search hit rateMeasured with production-scale data
Dailyautomated database backupsSomething to restore when things go wrong
How these numbers were measured is documented on our Quality & Trust page — and re-tested with every release.
Built from the Field
Ten-plus years of learning
from real business operations
InfoCheetah started in e-commerce and digital marketing services, serving Taiwan, Japan, the US and Malaysia over the long term. We take the hardest, most repetitive work in real operations and turn it into products businesses rely on every day.
4customer channelsLINE · Instagram · Facebook · Web
30seconds to a social health checkEnter a public IG handle to get a score
4markets servedTaiwan · Japan · US · Malaysia
0layers of middlemenTalk directly to the people who decide
Public Program Track Record
Proven in the market, tested in public programs
Our products have taken part in digital-transformation and cloud programs run by Taiwan’s Ministry of Digital Affairs and Ministry of Economic Affairs, with ongoing validation and improvement in real-world settings.
- 01 Ministry of Digital Affairs, T Cloud marketplace — KOL Agent solution listed Official source ↗
- 02 SME & Startup Administration, MOEA — “Cloud Co-creation Project” approved Official source ↗
- 03 Ministry of Digital Affairs — “KOL Agent Matching Promotion Program” (2025), executed Official source ↗
View all program records → These are records of program participation, not government certification or endorsement.
Next Step
The next business problem worth solving
may be happening on your team right now
Whether you’re looking for the right product, or want to talk through a workflow that’s never been properly solved, we’d like to hear the problem first.